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- 199 October CMS Interview Questions and Answers 2024
- How do you connect a CMS to customer relationship management (CRM) systems?
How do you connect a CMS to customer relationship management (CRM) systems?
Answer: To connect a CMS (Content Management System) to CRM (Customer Relationship Management) systems, you can use APIs (Application Programming Interfaces) provided by both platforms. This allows for data exchange, such as syncing customer data, tracking interactions, and managing leads. Alternatively, you can use integration tools or middleware platforms like Zapier, Integromat, or custom-built solutions to facilitate the connection and automate workflows between the two systems.
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